Privacy Policy

Data protection policy

The Bosch Group (Bosch) is pleased to have you visit our Internet sites and welcomes your interest in our company and our products.

Bosch respects your privacy

The protection of your privacy in the processing of your personal data is an important concern to which we pay special attention during our business processes. We process personal data collected during your visit to our websites confidentially and solely in compliance with legal provisions.

Data protection and information security are part of our corporate policy.

Collection and processing of personal data

Personal data is only stored when voluntarily given by you for a determined purpose e.g. in context of a registration, a survey, a contest or in performance of a contract.

In addition the following information is collected when visiting our website: IP addresses, the website from which you visit us (referrer), pages viewed, files downloaded (downloads), videos viewed/audio tracks listened to, individual links clicked, search words or search phrases (site search), duration of visit, browser used, etc. If the visit is a result of online advertising such as banners, video ads, search engine advertising, etc., we also record which banner, adword, etc. motivated the visit to Bosch websites.

The insights gained enable us to further optimize our websites and tailor them even better to our visitors‘ needs.

Use of cookies

1) Bosch cookies

Bosch uses cookies and active components (e.g. JavaScript) to track visitors‘ preferences and customise the design of the websites.

Cookies are small text files stored on your computer when you visit our website. If you like, you can delete the cookies at any time. However, this can result in some functions no longer being available. For information on deleting the cookies, please consult your browser‘s help function.

Bosch makes it possible to control the use of cookies. To do so, click the "cookie settings" link in the footer. This link gives you additional information about the cookies used. In addition, you can configure which cookies you want to use there.

As early as stage 1 (necessary) and stage 2 (convenience), anonymized access measurements are carried out using what are known as session cookies. In stage 3 (statistics), a cookie is stored on your computer for a maximum of 12 months.

2) Third-party cookies

Some Bosch websites incorporate content and services from other providers (e.g. YouTube, Facebook, Google, Twitter) who, in turn, may use cookies and active components. Bosch has no influence on the processing of personal data by these providers.

Please note that the option provided by Bosch to configure settings for cookies used has no effect on cookies and active components from other providers (e.g. YouTube, Facebook, Google, Twitter).

Please refer to the respective provider‘s websites for information about how your data is handled.

Use of the WebTrends web analytics tool

Bosch uses the WebTrends web analytics tool to carry out access measurements.

The access data is collected in anonymized form so that it can no longer be traced back to a user. In particular, this is done by anonymizing the IP address.

Cookies are used for metrics to enable website use to be analyzed. In particular, Bosch uses them to improve data quality. The information generated about the use of websites is transmitted to the statistics server (wts.bosch.com) operated by Bosch in Germany.

Only authorised persons have access to this anonymized data.

Use of external links

Bosch websites may contain links to third-party websites operated by providers that are not associated with us. After you click the link, we no longer have any influence over the collection, storage, or processing of any personal data transmitted by clicking the link (such as the IP address or URL of the page that contains the link), as the behaviour of third parties is, by nature, beyond our control. Therefore, Bosch is not responsible for the processing of personal data by third parties.

Use of personal data and purpose specification

Bosch or a service provider engaged by Bosch uses your personal data for the purpose of technical administration of websites, customer administration, product surveys, enquiries you submit to Bosch and only in the scope necessary for this purpose or according to the description of processing purposes given at the corresponding locations of our websites. Our employees and the service providers engaged by Bosch are obliged to maintain confidentiality and to comply with the provisions of all relevant Data Protection regulation.

In addition, the compliance to all necessary technical and organizational measures will be ensured.

Security

Bosch takes security precautions to ensure that your data we have under our control is protected against tampering, loss, destruction, access by unauthorised persons, or unauthorised disclosure. Our security measures are being continuously improved in accordance with the state of technological developments.

Advertising

When you provide us with personal data, we use it to inform you about our products and services and, where applicable, to include you in surveys about them, provided you have given us your express consent to use your personal data for advertising purposes. If you have granted your consent for such use, but no longer wish to receive advertising from Bosch, you can revoke your consent at any time. Your data is then deleted, or provided that it is necessary for billing and accounting purposes, blocked accordingly.

Revoking consent

You can also revoke your consent to the collection, processing, and use of your personal data for the future.

The personal data will be deleted if the consent for the storage will be revoked, if the knowledge of the personal data for the performance of the purpose is no longer necessary or if the storage of the personal data is inadmissible due to other legal reasons.

Data which is necessary for billing and accounting purposes or which is subject to the legal obligation to preserve is not affected.

Contact

To obtain more information or to submit suggestions or complaints regarding the processing of your personal data, you can contact our chief officer corporate data security.

If incorrect information has been stored despite our efforts to maintain correct and up-to-date data, we will correct this upon your request.

For Germany:

Bosch Automotive Service Solutions GmbH

To the attention of Data Security Officer
Porschestrasse 4
63512 Hainburg

For France:

Bosch Automotive Service Solutions SARL

To the attention of Data Security Partner
21/23 rue du Petit Albi
95800 Cergy

For Italy:

Bosch Automotive Service Solutions srl

To the attention of Data Security Partner
Via Gustavo Corradini, 1
42015 Correggio - RE

For the UK:

Bosch Automotive Service Solutions Ltd

To the attention of Data Security Officer
Ironstone Way
Brixworth, Northants NN6 9UD
UK

For Spain:

Bosch Automotive Service Solutions SA

To the attention of Data Security Partner
C/Livorno 60
Pol Ind del Henares
19180 Marchamalo
Guadalajara